The January Premium Tech Tool frequently asked questions are now available for viewing. This document covers the most important need-to-know information about Premium Tech Tool.
***To view the January frequently asked questions, click here.***
For a summary of our top five most asked questions, click here.
Premium Tech Tool version 1.12 will expire on June 1st, 2015. On this date, PTT 1.12 will no longer function and you will not be able to log in.
To prevent any delays from occurring, please upgrade Premium Tech Tool to version 2.03 or newer prior to June 1st. Before upgrading, please review the system requirements of Premium Tech Tool by clicking here.
If you have any questions or concerns, please click here to contact us.
The new Premium Tech Tool website covers important technical information for Mack Trucks, Prevost, UD and Volvo Trucks in North America. Watch the video below to find out more about the new site.
Premium Tech Tool (PTT) is a Windows-based diagnostic application specially designed to test, calibrate and program engine parameters. You can purchase PTT and other hardware & software components through eMedia. This software supports all Mack and Volvo trucks, UD trucks, and Prevost. (Note: Support for Mack and Volvo trucks may be limited with model years 1998 and older. For UD, Premium Tech Tool supports model years 2011 and newer.)
For Technical Support (help with using the software, problems encountered while using the software, communication issues, etc.), please call 877-978-6586 or fill out our contact form: Click Here