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Premium Tech Tool Alerts

Troubleshoot With Our Customer Support Team

Apryl Watkins

If you need to share your screen with one of our customer support agents in order to troubleshoot an issue, please download this TeamViewer link and call Customer Support to speak with an agent. Volvo 1-877-978-6586 and Mack 1-800-247-0039 option 1

Click here to download Team Viewer Remote Session Tool

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Tech Tool Networking Requirements

Tech Tool Network Guide for Versions 2.6 & 2.7

Tech Tool Legal Notices

License Agreement

2016 On Board Diagnostics (OBD) Changes

ECU Emissions Programming Offering

  • The ECU programming for OBD2013 and newer emissions vehicles will include programming for the Engine ECM, Aftertreatment Control Module (ACM), Transmission ECU (TECU) and Vehicle ECU. We are required to provide access to program certain emissions related ECU’s under the Service Information Requirement law, step 2013. Both the EPA and CARB require this. The following EPA software reprogramming requirement is described on page 8418 EPA OBD & SIR: 40 CFR Part 86.010-38.

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