May Frequently Asked Questions Now Available

The May Premium Tech Tool frequently asked questions are now available for viewing. This document covers the most important need-to-know information about Premium Tech Tool.

***To view the May frequently asked questionsclick here

For a summary of our top five most asked questions, click here.

Tips of the Month: 

Mack Product Class 28 and Volvo Product Class 04 for New Models year 2017-2018.

Regen Failing?   There are many issues that can affect the EATS regen function.  A likely cause can be add-on ELDs or Telematics systems that are not properly connected to the vehicle.  Please reference CBR for more help with this issue.  If you cannot access CBR, contact the helpdesk.