December Frequently Asked Questions Now Available

The December Premium Tech Tool frequently asked questions are now available for viewing. This document covers the most important need-to-know information about Premium Tech Tool.

***To view the December frequently asked questions, click here.

For a summary of our top five most asked questions, click here.

Tip of the Month: 

Windows 7 support will end on January 14, 2020.  After that, technical assistance and software updates from Windows Update that help protect your PC will no longer be available for the product. Microsoft strongly recommends that you move to Windows 10 sometime before January 2020 to avoid a situation where you need service or support that is no longer available.  For more information please visit Microsoft website.

For Tech Tool users who continue to use Windows 7 after support has ended, your PC will still work, but it will become more vulnerable to security risks and viruses because you will no longer receive software updates, including security updates, from Microsoft.  Best effort support will be provided by IT Helpdesk.

For more information about new features and changes, please continue to visit our website or What’s new…and the Help file under the Help Menu within the Tech Tool Application.