Category Archives: FAQ

July Frequently Asked Questions Now Available

The July Premium Tech Tool frequently asked questions are now available for viewing. This document covers the most important need-to-know information about Premium Tech Tool.

***To view the July frequently asked questionsclick here.

For a summary of our top five most asked questions, click here.

Tips of the Month: 

  • Volvo Trucks North America Chassis ID unique identifier has been updated with the introduction of the NR chassis series.  Two vehicles can now have the same chassis number and must be distinguished by their chassis series when performing chassis ID searches in Impact, VDA, TechTool and UCHP. The NR chassis type will begin with chassis numbers in the range of 200000 to 299999.  For complete details checkout the Aftermarket Sales & Marketing Bulletin # PC18-V-NA-17.
  • Before installing the VOCOM II, please reference the VOCOM II Quick Guide.
  • Mack Product Class 28 and Volvo Product Class 04 for New Models year 2017-2018.