TT Update Release News
Sign up for our Monthly Newsletter
Tech Tool Networking Requirements
Dealer’s Guide and Support for Tech Tool
Dealer Guide to Ordering Tech Tool – Click on the link to review the Dealers PTT Quick Guide for Dealer Manager Request for ordering Software and Hardware for Tech Tool
Submit a Case using the Self -Service Portal – The Dealer Self-Service Portal allows (Dealers only) to submit a case with Dealer Business Support (DBS) to request assistance. Please utilize for Non-Emergency issues ONLY. Click the link to Login to Trucks Dealer Portal >Applications>Dealer Self-Service Portal
Remote Session Tool
Troubleshoot with Customer Support using TeamViewer
FAQs
Central System Status
You are now able to view Central Systems Status using Tech Tool Monitor.
Tech Tool Legal Notices
2016 On Board Diagnostics (OBD) Changes
ECU Emissions Programming Offering
- The ECU programming for OBD2013 and newer emissions vehicles will include programming for the Engine ECM, Aftertreatment Control Module (ACM), Transmission ECU (TECU) and Vehicle ECU. We are required to provide access to program certain emissions related ECU’s under the Service Information Requirement law, step 2013. Both the EPA and CARB require this. The following EPA software reprogramming requirement is described on page 8418 EPA OBD & SIR: 40 CFR Part 86.010-38.