In the charts below you will find the Recommended and Minimum Hardware requirements and Required Software requirements.
Tech Tool does NOT Support…
- Windows 8.1, 8, 7 or XP
- Windows Home Edition, Business, Work Station, Virtual Machine or LTSC versions
With Windows 8.1, 8 & 7, the installation of version 2.8.130 and newer will fail. No upgrade or update via client update will work beyond 2.8.121 version.
We recommend a download speed of at least 4Mps – 6Mps or higher when Installing, Updating and/or operating Tech Tool.
To Test your Network Speed visit www.google.com and enter “speed test” in search. On Internet Speed Test, click RUN SPEED TEST.
HARDWARE REQUIREMENTS
RECOMMENDED REQUIREMENTS for better performance
Category | Hardware Requirement |
---|---|
Computer/Processor Operating System | Intel® Core 11th Generation i7 or better Windows 11 or 10 Professional or Enterprise 64-bit Note: Windows 10 Enterprise LTSC is not supported |
Memory (RAM) | 8 GB, more memory improves performance |
Hard Disk | 160 GB SSD (Solid State Drive) of free hard disk space |
USB Port | 2.0/ 3.0 USB Port |
Display | XGA (1024 x 768 pixels) or higher resolution monitor with 32-bit color settings |
Input Device | Keyboard and mouse or compatible pointing device |
Network Adapter | Network using 100 Mbps or higher speed network adapter and/or WLAN |
Vehicle Communication | Approved USB or wireless communication interface. |
Miscellaneous | A battery-pack that may provide 500 mA via USB. |
MINIMUM REQUIREMENTS to install and use Tech Tool
Category | Hardware Requirement |
---|---|
Computer/Processor Operating System | Intel® Core i5 or equivalent Windows 11 Professional or Enterprise (either 32-bit or 64-bit) or Windows 10 Professional or Enterprise (either 32-bit or 64-bit) Note: Windows 10 Enterprise LTSC is not supported. |
Memory (RAM) | 3GB on 32-bit Windows 4 GB on 64-bit, more memory improves performance |
Hard Disk | 120 GB of free hard disk space |
USB Port | 2.0/ 3.0 USB Port |
Display | XGA (1024 x 768 pixels) or higher resolution monitor with 32-bit color settings |
Input Device | Keyboard and mouse or compatible pointing device |
Network Adapter | Network using 10 Mbps or higher speed network adapter and/or WLAN |
Vehicle Communication | Approved USB or wireless communication interface. |
Miscellaneous | A battery-pack that may provide 500 mA via USB. |
SOFTWARE REQUIREMENTS
Type of Software | Version | Comments |
---|---|---|
Operating System | Windows 11 Professional or Enterprise (either 32-bit or 64-bit) or Windows 10 Professional | For Security reasons operating system service pack is required, the OS is updated through enabled Windows update function. |
Operating System Settings | TCP/IP protocol installed Windows update enabled Windows firewall enabled Antivirus enabled | The settings or software are normally enabled on a preinstalled computer. Note: If other firewalls than Windows firewall is used, Tech Tool and the Java version installed by Tech Tool should be added as exceptions for the firewall. |
Network Settings | TCP-port 2010 open (http traffic) TCP-port 80 open (http traffic) TCP-port 443 open (https traffic) TCP-port 8891 open (http traffic) *.volvo.com http://www.msftncsi.com/ncsi.txt *.msappproxy.net | |
Necessary System Components (Included in the Installation) | Microsoft Internet Explorer 9 or later Windows Installer 3.1 | Tech Tool used MS Internet Explorer. For configuration service, to be able to update latest patches the supporting software. |
Web Services | Windows .NET Framework 4.8 | Required for Tech Tool and Client Update/FIDO |
Database | SQL Server Compact Edition 3.5 for Tech Tool version 2.8.175 or below. | For access to the databases. Note: SP3 For new users |
Antivirus Software | Antivirus software approved by Microsoft | For security reasons Microsoft approved Antivirus software is required with the latest virus definition file. The recommendation is to use Symantec antivirus (with latest definition file) which is also required when running on VCN. |